LSET Student Handbook for Short Courses

  • About this Handbook
  • Welcome from the Principal
  • Introduction
  • London School of Emerging Technology
  • 5. Student Academic Life
  • You are Responsible for Your Success
  • Health and Wellbeing
  • Managing your Time
  • Your Responsibility to Attend Classes
  • Compulsory classes
  • Lectures
  • Tutorials
  • Hands-on Labs
  • Monitoring Attendance
  • Where to Get Help with your Studies
  • Your Opinion is Important
  • Staff-Student Liaison Committee
  • Get Involved
  • Practical Information
  • Session Dates
  • Email
  • LSET Student Space
  • Student Space
  • Staff
  • Academic Support
  • Advisers of Studies
  • Illness or Personal Problems
  • Academic Advice
  • Structure and Assessment of Certificate Programmes
  • Guide to the Grading Scheme
  • Rules for Progression and Certificate
  • Progression
  • Certification
  • Access to Exam Scripts
  • Academic Conduct
  • Conduct in Examinations
  • Use of Dictionaries and Calculators in Exams
  • Plagiarism
  • Formal Appeals
  • Complaints Procedure
  • Institution Policies
  • Health and Safety Policy
  • Aim
  • Organisation
  • Objectives
  • Safety Instructions
  • Generation
  • Fire Discovery
  • Policy on Smoking
  • Equal Opportunities
  • Disability

About this Handbook

This handbook is intended to answer many of the day-to-day questions of students in the London School of Emerging Technology. It will provide great practical benefits during your tenure as a short certificate course student. It will help you understand the organisational values of the LSET and your own certificate course, and it contains invaluable information about examinations and what is required from you to progress towards certification. It will act as a pointer towards valuable sources of help should you encounter any problems. Keep your handbook safe as it will be a helpful reference throughout the course duration. This handbook is updated annually, so please take time to study it again.

Further details regarding Institution and its policies can be found on the Institution’s main website at


Welcome to the London School of Emerging Technologies. You are about to join a new world of practical learning and a dynamic curriculum. We at LSET welcome you to the emerging era of technology. Our curriculum not only teaches hands-on techniques and methods but also provides various educational opportunities throughout the year. Our exclusive events about different fields will keep you engaged every minute of your tenure with us.

We empower our students from every prospect possible. From cultural activities to mind-bending competitions, we never fail to keep our students engaged.

Our curriculum is carefully designed to focus on both professional and interpersonal skill development. Our unique live industry project add-ons enable LSET students to work in co-working environments and experience the real-world challenges of the corporate world. The students will receive career guidance from professionals in the relevant industry.

The LSET opens up a world of new possibilities and next-generation skill training. We enable the students to pursue success in the right direction of technology or business. Our administration and instructors are dedicated to teaching technology and business in the most simple, efficient, and practical manner by leveraging the most innovative teaching methods and project-based learning. As an institution committed to innovation and creativity, LSET always encourages original ideas and creativity.

As a student of LSET, your responsibility is to seize the opportunities for learning that you will find here — whether in lectures, tutorials, laboratories, project work, or in discussion with the teaching and technical staff, to strive for the highest classification of degree commensurate with your talents, and to forge for yourself a distinguished career.

As a certified student from the London School of Emerging Technology with its illustrious forebears, we expect you to go out and in some way change the world. The subjects you have chosen to study are at the cutting edge of technology. We continually update courses and practices to maintain this position and provide a state-of-the-art education. You will find that the more diligent you are in your studies, the more you will enjoy them. We wish you every success in your chosen course.

Mayur Ramgir
Principal Instructor


At LSET, we provide an amalgamation of the conventional teaching procedures and a diverse range of metamorphosed skill training. These help to instil core corporate values like entrepreneurship, liberal thinking, and rational method solving in each student.

We help you build industry-required skill sets and discover solutions to real-life industry problems. The learning experience is made exciting with compact student groups, flexible study hours, and a particular focus on educational activities. This is a never-seen-before opportunity for anyone who wants to be prepared for this fast-paced technology world.

Our trained and experienced faculties are pioneers in their field of learning. We aim to provide individual attention to our students to make their learning more personal.

Our institution aims to build tie-ups with various start-ups and established leader companies to help you cultivate communications with them for future references. A brand-new opportunity to work close to the corporate world will provide your career with the boost it needs.

London School of Emerging Technology

At LSET, students will be on a path to acquire skill-sets like developing entrepreneurship mindsets, incorporating practical methods at workspaces, social responsibility, networking, and much more.
As a student, you will start a journey filled with real-world challenges and practical training. Overcome your fears and become an emerging tech innovator or entrepreneur. With our helpful and innovative curriculum, students will always be on the edge of their learning experience. Our certificate programs include challenging yet productive courses to instil fundamental core values like impromptu decision-making into our students.

Student Academic Life

You are Responsible for Your Success

You will be able to acquire an education and understanding of the subject you are studying through the institution’s staff, facilities, and organised courses. We are constantly monitoring the quality of this provision and are proud of the high standards we maintain. To succeed in your chosen subject, you must utilise the institution’s resources most effectively. In order to succeed in your studies, you must overcome any perceived shortcomings in the system. Ensure your results reflect your best efforts, because they will judge you.

Health & Wellbeing

Taking a certificate course can be stressful at times. You may have an upcoming deadline for coursework, a busy schedule, and a challenging workload at work. A stressful lifestyle can also result from living away from home and juggling part-time work and study. It is important to take care of your physical and mental health while studying. Students can get online help and advice from the LSET. You should seek help if your stress levels are becoming unmanageable. You may speak to your family and friends or visit your Adviser ( Student Service Officer) of Studies for guidance. There may be enough support and advice online, but you may need to attend self-help groups or even individual counseling.

Managing your Time

As a student, you must decide how much time to devote to various activities. Your study time allocation has an important impact on your success, so give your studies enough time. Although certification exams and project deadlines seem far away, continual review of lecture notes and participation in tutorials and class exercises is imperative to achieving success on the course.

You will also be required to do a lot of project work in addition to lectures and practical exercises. It is an enjoyable and interesting task, and it may seem like the more time spent on it, the better the results. Studying for project work can easily take over your other studies if you spend too much time on it. You should try to achieve the best results within the suggested time limits and avoid spending more time trying to improve the project results. Rather than the quantity of work produced, the quality of the work and how it addresses the intended learning outcomes are the most important aspects of assessment.

Your Responsibility to Attend Classes

Your funder, the institution, and the staff all require a certain commitment from you. If you have received funding or a grant for your course at LSET, the grant-awarding authorities require that you attend the course for which they are paying – be it in person or online. If you fail to attend classes regularly, then the Institution is required to notify the funding or grant authority, and your grant may be withdrawn.

The institution has a formal set of Attendance Requirements contained in the Absence Policy:
  • Students are expected to attend all timetabled classes (whether those are held physically or scheduled online classes)
  • Attendance at any examination which contributes to summative assessment is compulsory;
  • Course Instructors are responsible for ensuring that students are given explicit notification of all classes for which attendance is compulsory.

The information on compulsory classes is contained in the section ‘Minimum Requirement for Award of Certificate’ of the Course Specification for each course.

You will be graded CR (credit refused) or CW (credit withheld) for a course if you fail to meet these requirements without good cause. This may mean that you cannot complete your curriculum for the certificate course and may not be able to progress further.

Compulsory Classes

Attendance at course elements designed to provide learning through experience is compulsory. This includes hands-on work, computing and project classes, skill development classes, and lectures setting out practical and project work requirements. Course specifications make clear which elements of a course are compulsory. Note that ‘attendance’ means ‘timely attendance’. Late arrival at hands-on exercises, online classes etc., so that you miss the instructions and lessons given at the start, will be treated as non-attendance. Note that hands-on activities and live classes will be re-scheduled only in exceptional circumstances.


Students have different learning strategies when it comes to taught courses that are assessed by examinations. Nevertheless, absenteeism from lectures is usually the result of inefficient time management, which adversely affects your chances of success in your examinations. Exam performance is strongly correlated with attendance at lectures and tutorials.

Lecture courses provide additional support for students. Questions can be answered during lectures if the class size is small (use the Chat function to ask questions without disturbing the flow of online lessons). Otherwise, the instructor can be approached outside the lecture to clarify any points and help you with tutorials and exam preparation. If you are regularly absent from classes this support will not be available — you cannot expect to receive private tuition from the instructor to compensate for not attending lectures.

If the lecture or lab is held online, this is indicated on LSET Student Space, and the course coordinator will provide you with the necessary information to access the activity on LSET Student Space.


It is crucial that you participate in tutorials so you can receive formative feedback on how you are understanding the material. In general, you should spend roughly four hours preparing for each tutorial. The amount of prep varies depending on which tutorial you are attending. So that you can ask questions and receive feedback on your efforts, you can contact the support staff. Tutorials must be attended and tutorial questions should be completed at the time of the scheduled tutorial.

Hands-on Lab Sessions

Attendance at hands-on labs is an essential and compulsory part of many courses. They help consolidate your knowledge and put it into practical context. They are also a great way to get feedback from instructors on your understanding of course material. Your timetable is on Student Space, and you must attend at specified times. Note that these will differ from many other students in your certificate course. If you miss a hands-on lab, you must speak to the instructor concerned as soon as possible to try to complete the lab sessions. Labs will be re-scheduled only in exceptional circumstances, and failure to attend without good reason may lead to credit being refused for the course. This may affect your ability to progress in the curriculum or to complete your certificate.

Monitoring of Attendance

Attendance at classes may be monitored by the instructor involved using various methods. It is a disciplinary offence to falsely represent someone as being present at a class when they are absent. As explained above, you should log in using your LSET ID via the LSET Student Space site to ensure that your attendance is correctly recorded.


Tutorials and labs are the methods of receiving direct feedback from instructors and Student Service Officer on your understanding of course material and problem-solving during both tutorials and labs. The more preparation you put into the tutorials and labs, the more valuable the feedback will be. You should always attempt questions before a tutorial, and if the lab is problem-based, attempt the assignment task before you come to the lab.

Aside from tutorial/lab sessions, feedback can also be obtained directly from lectures, instructor for example, if you are unsure of aspects of a course. Sometimes this only requires a few minutes of discussion with a instructor at the end of a lecture, or for more detailed discussion, an appointment can be made (by emailing staff directly) to meet with a instructor to go over course material. Lecturing staff are always happy to discuss the course material with students directly, but it is your responsibility to seek such feedback. Always seek assistance if problems occur, do not wait until the examination period.

You will receive academic feedback on your work in several other ways:
  • Feedback is provided by instructors during hands-on lab sessions. You will get the full benefit only if you come prepared and ask questions;
  • Some courses require you to submit assignments, which will be marked and returned with comments as feedback;
  • During projects, regular meetings with your supervisor provide a high level of immediate feedback;
  • Feedback on presentations (poster or verbal) can be obtained from the assessors, but it is better to wait a day or two until you are feeling more relaxed;
  • Direct feedback on aspects of each course can always be obtained from academic staff, either after lectures or by appointment—it is always wise to bring your own written attempt at a problem, no matter how preliminary, so that you can receive the most helpful feedback.

The LSET aims to return feedback on written assessments within three weeks. You will be notified if a delay is expected.

Where to Get Help with Your Studies

The LSET offers a wide range of advice and guidance for your studies. These cover general issues, not those associated with a particular course, for which you should see the instructor. Please visit the LSET website for further information.

Your Opinion is Important

All courses are subject to continual review and assessment to ensure that the course objectives are being realised and that student needs are being met. From time to time during the course duration, you will be asked to fill in Student Evaluation Questionnaires for your various courses. Please treat this as a serious exercise. The results are important and are used to continually improve and update our courses. You should be aware that feedback with insulting or inappropriate comments is not considered in the outcome of the feedback—constructive criticism is far more likely to produce results.

You will be invited to participate in surveys run by both the London School of Emerging Technology and external organisations. We hope that you take the surveys very seriously and we wish that you will complete them promptly when asked.

Get Involved

There are numerous workshops, seminars, and conferences available for the LSET students. You will find those details in the events section of the LSET website.

Practical Information

Session Dates

Session dates are published at You should note that you are expected to attend the classes at all times during your course. In particular, you should note that exams may take place on weekday evenings and Saturdays during the exam periods.

If you have any resits or are unsure whether you will have resits, you should avoid booking holidays or making other commitments during these three weeks as resits cannot be re-arranged and failure to sit these exams may result in not being able to progress any further.

Exam Timetable and deadlines

LSET publish the exam timetables and the deadline for your certificate on the Student Space.

Email and Mobile

Many communications from courses and information concerning, for example, urgent changes to the timetable, will be sent by email. It will be sent to the email account you have given during the admission. You should therefore ensure that you check your email messages regularly. On some occasions a text message may be sent regarding class changes, so please ensure that your mobile number is kept up-to-date.

LSET Student Space

The LSET’s online virtual learning environment is called LSET Student Space. Each course that you are enrolled on has an LSET Student Space page and you will be automatically enrolled on the LSET Student Space course once you have registered for the course. Your username and password will be given through email to access Student Space. You should familiarise yourself as soon as possible with LSET Student Space as important information will be posted there such as tutorial sheets, course notes, zoom links, links to additional resources, and requirements for coursework.

Academic Support

Advisers of Studies

Each student is allocated an Student Service Officer of Studies who provides advice throughout the certificate course to students who experience any kind of difficulties that might impinge on their studies. It is thus essential that students should keep their Student Service Officer of Studies fully informed of all academic problems as well as personal or medical problems (including those of near relatives) which might possibly affect academic progress. Your Student Service Officer will treat anything you tell them in complete confidence, and if necessary, may refer you to one of the many student advice and counselling services available in the Institution.

You can find out who your Student Service Officer of Studies is by looking on Student Space. Your Student Service Officer will contact you early before the beginning of the certificate course to arrange a face-to-face meeting. If you wish to see your Student Service Officer at any other point during the curriculum, you should make an appointment either directly with your Student Service Officer or by contacting Student Services via email. Please give the Student Services office an indication of the reason you wish to see your Student Service Officer, as it is possible that the Student Services Office may be able to help you directly. If your Adviser of Studies is not available, you may be directed to the Senior Student Service Officer for your subject area. Please keep your contact details on Student Space up to date and check your e-mail regularly.

Illness or Personal Problems

The LSET has a student Absence Policy and a Good Cause Policy. Refer to the administration for more details.

These explain what you should do if your studies or examinations are affected by illness or personal problems. The main point is that students must complete an absence or good cause report as soon as possible on Student Space for any ‘significant’ absence or issue that has affected their studies. A ‘significant’ absence/issue is:
  • an absence of more than seven consecutive days during working periods;
  • an absence of any duration if it prevents a student from:
  • a. attending an examination; or
  • b. fulfilling any other published minimum requirements for the award of credit (e.g., compulsory attendance at a tutorial or hands-on lab class or meeting a deadline for handing in an assignment).

You must justify the reason for your absence and may be required to upload supporting evidence. You may also wish to explain the circumstances to your Student Service Officer, particularly where the illness or difficulties may be prolonged. The sooner you tell us, the earlier we can help you.

You are expected to make up for missed classes where practicable. For example, if you miss a compulsory hands-on lab near the start of a course you can usually arrange with the instructor to complete it at a later date. It is your responsibility to make such arrangements.

The institution has a general rule that you must complete 90% of a course to be awarded credit. This means that it is not possible for you to be awarded credit after a prolonged absence, even for a good cause. This is because you would not have met enough of the learning outcomes of the course. Discuss your circumstances with your Student Service Officer if there is any possibility of this happening to you; it may be best to withdraw from your studies until your problems are fully resolved.

It is particularly important to report absences from examinations promptly, preferably before the examination if possible. You MUST notify the Institution via Student Space no later than one week (i.e. within 7 days) after the date of the examination or the due date for submission of the assessment affected. The Institution may reject written assessments submitted more than 10 working days after the event unless there is a good reason for the late submission. The information you provide will be treated confidentially. An absence notification and supporting evidence must be completed following the guidelines in the LSET’s Student Absence Policy. It is not sufficient simply to email your Student Service Officer of Studies or the instructor on the course.

Academic Advice

An obvious question is: “where can I get advice and seek further information?”
  • If the issue is an administrative matter—a clash in the timetable, for instance—you should contact the Student Services team. Please allow 48 hours for a response.
  • If the issue is personal rather than academic, see your Student Service Officer of Studies. The arrangements for making an appointment are described above.
  • If you have an academic problem with a particular course, speak to its instructor in the first instance.
  • If the instructor cannot resolve the problem, contact our Student Services Team
  • If none of the above approaches is able to resolve a problem then the remaining options are to see the Principal Instructor of LSET.

Structure and Assessment of Certificate Programmes

Guide to the Grading Scheme

You are awarded a grade at the end of each course. These results are published only on Student Space; please do not ask the instructors or anybody else because they will not be able to tell you your results.

Assessment is governed by the Institution’s Code of Assessment. This specifies a set of grades from A1 (highest) to H (lowest) with descriptions of each grade shown in the Table. Some courses, notably projects, are assessed using these grades directly but most examinations are marked in percentages.
Grade Grade Points % Gloss Primary verbal descriptors for the attainment of Intended Learning Outcomes
A 1
Excellent Exemplary range and depth of attainment of intended learning outcomes, secured by discriminating command of a comprehensive range of relevant materials and analyses, and by the deployment of the considered judgement relating to key issues, concepts and procedures.
B 1


Very Good Conclusive attainment of virtually all intended learning outcomes, clearly grounded on a close familiarity with a wide range of supporting evidence, constructively utilised to reveal the appreciable depth of understanding.
C 1
Good Clear attainment of most of the intended learning outcomes, some more securely grasped than others, resting on a circumscribed range of evidence and displaying a variable depth of understanding.
D 1


Satisfactory Acceptable attainment of intended learning outcomes, displaying a qualified familiarity with a minimally sufficient range of relevant materials, and a grasp of the analytical issues and concepts which is generally reasonable, albeit insecure.
E 1
Weak Attainment is deficient in respect of specific intended learning outcomes, with mixed evidence as to the depth of knowledge and weak deployment of arguments or deficient manipulations.
F 1
Poor Attainment of intended learning outcomes is appreciably deficient in critical respects, lacking a secure basis in relevant factual and analytical dimensions.
G 1
Very Poor Attainment of intended learning outcomes markedly deficient in respect of nearly all intended learning outcomes, with irrelevant use of materials and incomplete and flawed explanation.
H 0 0–9 No credit No convincing evidence of attainment of intended learning outcomes, such treatment of the subject as is in evidence being directionless and fragmentary.

Table: Mapping of percentage marks to grades and verbal descriptors of grades from Code of Assessment

In order to be awarded the credits and to gain one of the grades in Table 2, you must have completed a course satisfactorily. If you have not been awarded the credits for a variety of reasons other results are used. For example:

  • MV — Approved Absence. This means that you had medical or personal circumstances which prevented you from taking the exam at first sitting and you can take the resit without penalty;
  • CW — Credit Withheld. This means that you have not completed some part of the assessment (exam, laboratory report etc.) but can still do so before the next exam. Contact the course coordinator to confirm what assessment needs to be returned and to find out the deadline that they have set. Under no circumstances will this deadline be after the start of the resit examination period. This is so your continuous assessment can be marked before the final exam board.
  • CR — Credit Refused. This means that you have not completed some compulsory element of the course (attended laboratories etc.) and it is not possible to remedy this in the current academic reign. You cannot change CR by taking a resit exam; you would need to repeat the course and the progress committee may not permit this. Contact the instructor if you are in doubt as to why you were refused credit for a course
  • 07 — Deferred Result. This means we have not been able to give you a grade at the usual time. The reasons range from study abroad to plagiarism so please ask if this is unexpected.
  • CA — Credit Awarded. This means that it has not been possible to award a grade for the course but you are credited with having completed the course.

Each grade also has a number of Grade Points (0–22) associated with it. These are used to calculate your average performance, which is needed to check your progress and for certification.

Rules for Progression and Certification

Your results at the end of the course must meet certain requirements for you to complete the certificate program.


Our expectation is that you should obtain a minimum of a D3 in every module you take, however you can still progress to the following course duration provided you meet the following minimum requirements. For most certificates your results in each module must satisfy these conditions for progression to the next stage in LSET:
  • A minimum grade of E3 in every course;
  • A minimum grade of D3 in the best 100 credits;

Your course instructor considers your results with any evidence of personal difficulties and decides whether you:

  • Can make normal progress to the next stage of study;
  • It is possible to transfer to another qualification and you can repeat some courses to improve your results: there is no automatic right to further reassessment beyond the first retake.

Note that students cannot simply elect to retake a certificate course if they have done particularly badly in exams. The opportunity to retake a course is only granted if the student has encountered extended illness or other adverse circumstances which have significantly impaired their ability to study throughout the course duration.

The purpose of progress regulations is to stop you from wasting your time (and money) by studying for a course that you are unlikely to achieve. You have the right of formal appeal to the Institution against the decisions of the instructor.


The Institution has general requirements for certification:
  • A minimum grade of E3 in every module;
  • A minimum grade of D3 in the best 100 credits in the final exam or project;
  • A minimum grade of D3 in your major individual project at the first attempt

Academic Conduct

Conduct in examinations

The following information relates to in-person exams. Further details regarding online exams will be sent to students before the exam date.

Examinations are the major assessment for most courses and it is essential that they take place under fair conditions for all students. The institution has therefore drawn up rules to prevent cheating and will take severe action against any student who breaks these rules. Find the following key points:
  • You are under examination conditions at all times in the examination and from the moment you enter the examination room.
  • You must follow the instructions given to you by invigilators
  • You must not talk to or use any other form of communication with anyone other than an invigilator during the examinations and may not communicate until you have left the examination room at the end of the examination.
  • You must not begin writing before the invigilator announces the start of the examination and must cease writing when the invigilator announces the end of the examination.
  • You must have your LSET Student ID Card with you for the examination. It must be on your desk and in clear view at all times. No other form of ID will be accepted by the invigilators. If you forget to bring your ID Card, this will be recorded on your Attendance Form and you will be reported to your Head of Institute after the examination.
  • The use of mobile phones and other electronic devices, such as personal music players are not permitted during examinations. You must switch off and remove all such items, including headphones, prior to the start of the examination and place them in a closed bag or container away from your person. The owners of mobile phones that ring during the examination will be reported.
  • The use of unauthorised materials, such as revision notes and books, is not permitted during examinations – unless specifically stated that they are permissible in the rubric (rules) for the particular examination being undertaken. If you have any prohibited materials on your person prior to the examination, please remove them and place them in a closed bag or container away from your person once you enter the examination room. Invigilators will make random checks on materials being used in the examination and will confiscate prohibited materials. Candidates found in possession of prohibited materials will be reported to the administration of LSET.
  • No part of any answer book shall be torn out or removed from the examination room.
  • You must leave outdoor coats and any bags containing personal possessions in the designated area of the examination room. Invigilators and Janitorial Staff will direct you on where to leave these items. Small, valuable personal items, such as purses or mobile phones, may be kept in a closed bag or container under your seat.
  • In the event of a fire alarm, you must leave all examination materials and personal belongings and proceed quickly but quietly to the nearest designated Fire Exit. You will be instructed at the start of the examination on what to do in the event of a fire alarm. Please make sure you listen to and follow the instructions given to you by the invigilators.
  • Invigilators will report any breaches of the rules or the Instructions to Candidates on their Conduct in Written Examinations that occur during examinations. If you are at all unsure of the rules or Instructions or any part of your commitment to them, please either speak to the Student Services before the examination or speak to an invigilator in the examination room.

The penalties for misconduct in examinations are severe and may result in expulsion from the Institution.
Where an invigilator reports to the administration that a student has been found with prohibited material, the student concerned is interviewed by the Administration head for Student Conduct. The Administrator can impose a range of penalties and these can have very severe consequences for the student involved — for example, a common penalty is to award Grade H for the examination in question, with no opportunity to resit. In some cases, this can have the effect of preventing students from completing their courses.

In order to avoid consequences such as this, you are asked to be particularly aware of the items in your possession as you enter the examination room. Please ensure you have no revision notes in pockets or inside permitted material such as dictionaries or pencil cases – these can sometimes be forgotten.

In particular, many conduct cases involve students who are found with mobile phones during exams. Please ensure that your mobile phone is switched off, and in your bag, which should be left in the location advised by the invigilator (usually at the front of the hall). If you are found with a mobile phone at your desk during an examination this will be considered as an offence equivalent to cheating, and the penalties applied can be severe.


Students are required to submit work to be assessed in most courses, sometimes individually, sometimes in groups. The students who submitted this work is expected to have completed it. When you register with the Institution, you agree to follow its plagiarism policy. The Institution defines plagiarism as cheating when you submit someone else's work.

If a student plagiarises, the Institution will take action against him or her. There are two reasons why you should undertake the work yourself: it is part of your study program, so without completing it yourself, you do not learn anything. Secondly, the Institution is committed to maintaining the quality of its academic qualifications and cannot tolerate dishonesty in any form. You may be required to submit individual work when working in a group. This situation typically calls for you to report on your own understanding of the work you did as a group or to write one section of a group report. If you are unsure about submitting joint work, please discuss this with the staff concerned. We do not wish to discourage students from discussing problems with each other, as this is a very valuable experience.

If plagiarism is detected, different penalties may be applied depending on its severity. Your Advisor (Student Service Officer) will be informed and may have to report any cheating in references written for you in all cases. During levels 3 and above, where marks contribute to the final certificate classification, plagiarism is taken very seriously. Cheating in exams is also very serious.

The Introduction to the Institution’s statement on plagiarism, part of the Institution’s Regulations is as follows;

31.1 The Institution’s certificates are given in recognition of a student’s personal achievement. All work submitted by students for assessment is accepted on the understanding that it is the student’s own effort.

31.2 Plagiarism is defined as the submission or presentation of work, in any form, which is not one’s own, without acknowledgement of the sources. Plagiarism includes inappropriate collaboration with others. Special cases of plagiarism can arise from a student using his or her own previous work (termed auto-plagiarism or self-plagiarism). Auto plagiarism includes using work that has already been submitted for assessment at this Institution or for any other academic award.

31.3 The incorporation of material without formal and proper acknowledgement (even with no deliberate intent to cheat) can constitute plagiarism. Work may be considered to be plagiarised if it consists of:

  • a direct quotation;
  • a close paraphrase;
  • an unacknowledged summary of a source;
  • direct copying or transcription.

With regard to essays, reports and dissertations, the rule is: if information or ideas are obtained from any source, that source must be acknowledged according to the appropriate convention in that discipline; and any direct quotation must be placed in quotation marks and the source cited immediately. Any failure to acknowledge adequately or to cite properly other sources in submitted work is plagiarism. Under examination conditions, material learnt by rote or close paraphrase will be expected to follow the usual rules of reference citation otherwise it will be considered plagiarism.

31.4 The act of plagiarism is considered fraudulent and an offense against institutional discipline. The Institution will investigate and take appropriate action in the event of allegations of plagiarism at any stage of a student’s studies, whether before or after certification.

31.5 The Institution reserves the right to use plagiarism detection systems, which may be externally based, in the interests of improving academic standards when assessing student work.

Formal Appeals

Students have the right to appeal against the decision made by LSET making judgements concerning progress, assessment or certificate awards. The Code of Procedure for LSET regulations and this handbook give only an informal guide. You should act promptly if you are contemplating an appeal because you must intimate your intention to appeal within 10 working days of publication of the result or decision against which you are appealing.

There are three permitted grounds for appeal:
  • unfair or defective procedure;
  • a failure to take account of medical or other adverse personal circumstances;
  • relevant medical or other personal circumstances which for good reason have not previously been presented.

In other words, the Institution has done something wrong in the way we have administered your course or exams, or we have not made reasonable allowances for a medical or other personal problem which you reported as Good Cause, or there was something affecting your academic performance which you have not told us about before (you must provide a good reason why you didn’t tell us before).

If you appeal under any of the above grounds it is essential that you can provide substantive documentary evidence to support your appeal. If you do not provide evidence your appeal will be dismissed.

A student who feels that he or she has grounds for an appeal should first seek advice from Student Services.

Please note that you cannot appeal against academic judgement — in other words, simply because you think that you should have been given a higher grade for your work or you think you should have been given a better degree classification. It is important that you state clearly the resolution that you are seeking, and that this resolution is reasonable.

It takes a lot of work to assemble the case and the evidence needed for a successful appeal and it would be wise to discuss your position with somebody before starting. Your Student Service Officer will be happy to help or you might prefer to approach the LSET Student Services.

Prior to submitting your formal appeal, it is worthwhile sending a draft copy to the Principal Instructor as often it is possible to resolve the appeal locally without the need for the formal process. This is referred to as an “informal resolution”.

In summary, there are three things you have to consider:

  • Do I have legitimate grounds for an appeal?
  • Can I provide the necessary supporting evidence?
  • Is the resolution I am seeking reasonable?

If the answer to any of these questions is “no” then there is no point in making an appeal.

Complaints Procedure

Stage 1
A complaint differs from an appeal in that it concerns the service provided by the Institution and not an academic decision. This might include issues associated with teaching, support services, etc. If you have a complaint, please raise it with a member of staff in the area concerned or send it to Student Services. We aim to provide a response to the complaint within five working days.

Stage 2
If you are not satisfied with the response provided at Stage 1 you may take the complaint to Stage 2 of the procedure. Similarly, if your complaint is complex, you may choose to go straight to Stage 2. At this stage, the Institution will undertake a detailed investigation of the complaint, aiming to provide a final response within 20 working days.

You can raise a Stage 2 complaint in the following ways:
By email: [email protected]
By phone: +44 (0) 20 3369 9909
By post: 1 Cornhill, London, EC3V 3ND, United Kingdom

Complaints must be made in writing by filling out the Complaint Form whether it is at Stage 1 or Stage 2. This will help to clarify the nature of the complaint and the remedy that you are seeking.

Institution Policies

Health and Safety Policy


The London School of Emerging Technology oversees the health and safety of all students while studying certificate courses on its premises. This policy does not apply to our online students.


The institution undertakes to provide or specify the following in so far as is reasonably practical:
  • Provide safety instructions for students;
  • Provide protection for hazardous equipment;
  • Provide local safety instructions;
  • Provide instructions for labs;
  • Specify safety clothing;
  • Specify supervision required and provided;
  • Inform students and staff of emergency services, e.g., first aid;
  • Provide instruction on the use of mains services;
  • Provide instruction to staff about how to deal with problems that could arise during laboratory

Safety Instructions


  • Food must not be brought into hands-on labs;
  • Clothing worn in hands-on labs must be appropriate, e.g., no trailing scarves;
  • Students should behave in a calm manner while in the hands-on labs, e.g., no running;
  • Students should not undertake any experiment without proper guidance and instruction from academic or technical staff;
  • Local safety signs must be obeyed.

Fire Discovery

If you discover a fire:
  • warn anybody in the immediate vicinity;
  • use one of the “break glass” boxes to sound the alarm;
  • only attempt to fight the fire if doing so does not threaten your chance of escape should the fire get out of control.

There are fire extinguishers throughout the building.

Policy on Smoking

In accordance with the law, smoking is not permitted in any Institution building or official vehicle. All areas in all buildings are non-smoking.

Equal Opportunities

The Institution has adopted a code of practice on Equal Opportunities for students and staff. The Institution aims to ensure equality of opportunity for all its students in teaching, learning and assessment, and in the provision of services. The Institution aims to create conditions whereby students are treated solely on the basis of their merits, abilities and potential, regardless of age, socio-economic background, religious belief, ethnic origin, gender, marital or family status, sexual orientation or disability.


The Institution is committed to developing an environment in which students with additional needs can pursue their intellectual and personal development with appropriate support. If you have additional needs, please contact the Student Disability Service so that appropriate support can be arranged.