LSET Student Handbook for Short Courses

About this Handbook

This handbook is intended to answer many of the day-to-day questions of students in the London School of Emerging Technology. It will provide great practical benefits during your tenure as a short certificate course student. It will help you understand the organisational values of the LSET and your own certificate course, and it contains invaluable information about assessments and what is required from you to progress towards certification. It will act as a pointer towards valuable sources of help should you encounter any problems. Keep your handbook safe as it will be a helpful reference throughout the course duration. This handbook is updated annually, so please take time to study it again.

Further details regarding Institution and its policies can be found on the Institution’s main website at https://lset.uk/policies.

WELCOME FROM THE PRINCIPAL INSTRUCTOR OF THE LONDON SCHOOL OF EMERGING TECHNOLOGY

Welcome to the London School of Emerging Technologies. You are about to join a new world of practical learning and a dynamic curriculum. We at LSET welcome you to the emerging era of technology. Our curriculum not only teaches hands-on techniques and methods but also provides various educational opportunities throughout the year. Our exclusive events about different fields will keep you engaged every minute of your tenure with us.

We empower our students from every prospect possible. From cultural activities to mind-bending competitions, we never fail to keep our students engaged.

Our curriculum is carefully designed to focus on both professional and interpersonal skill development. Our unique live industry project add-ons enable LSET students to work in co-working environments and experience the real-world challenges of the corporate world. The students will receive career guidance from professionals in the relevant industry.

The LSET opens up a world of new possibilities and next-generation skill training. We enable the students to pursue success in the right direction of technology or business. Our administration and instructors are dedicated to teaching technology and business in the most simple, efficient, and practical manner by leveraging the most innovative teaching methods and project-based learning. As an institution committed to innovation and creativity, LSET always encourages original ideas and creativity.

As a student of LSET, your responsibility is to seize the opportunities for learning that you will find here — whether in lectures, tutorials, laboratories, project work, or in discussion with the teaching and technical staff, to strive for the highest classification of degree commensurate with your talents, and to forge for yourself a distinguished career.

As a certified student from the London School of Emerging Technology with its illustrious forebears, we expect you to go out and in some way change the world. The subjects you have chosen to study are at the cutting edge of technology. We continually update courses and practices to maintain this position and provide a state-of-the-art education. You will find that the more diligent you are in your studies, the more you will enjoy them. We wish you every success in your chosen course.

Mayur Ramgir
Principal Instructor

Introduction

At LSET, we provide an amalgamation of the conventional teaching procedures and a diverse range of metamorphosed skill training. These help to instil core corporate values like entrepreneurship, liberal thinking, and rational method solving in each student.

We help you build industry-required skill sets and discover solutions to real-life industry problems. The learning experience is made exciting with compact student groups, flexible study hours, and a particular focus on educational activities. This is a never-seen-before opportunity for anyone who wants to be prepared for this fast-paced technology world.

Our trained and experienced faculties are pioneers in their field of learning. We aim to provide individual attention to our students to make their learning more personal.

Our institution aims to build tie-ups with various start-ups and established leader companies to help you cultivate communications with them for future references. A brand-new opportunity to work close to the corporate world will provide your career with the boost it needs.

London School of Emerging Technology

At LSET, students will be on a path to acquire skill-sets like developing entrepreneurship mindsets, incorporating practical methods at workspaces, social responsibility, networking, and much more.
As a student, you will start a journey filled with real-world challenges and practical training. Overcome your fears and become an emerging tech innovator or entrepreneur. With our helpful and innovative curriculum, students will always be on the edge of their learning experience. Our certificate programs include challenging yet productive courses to instil fundamental core values like impromptu decision-making into our students.

Student Academic Life

You are Responsible for Your Success

You will be able to acquire an education and understanding of the subject you are studying through the institution’s staff, facilities, and organised courses. We are constantly monitoring the quality of this provision and are proud of the high standards we maintain. To succeed in your chosen subject, you must utilise the institution’s resources most effectively. In order to succeed in your studies, you must overcome any perceived shortcomings in the system. Ensure your results reflect your best efforts, because they will judge you.

Health & Wellbeing

Taking a certificate course can be stressful at times. You may have an upcoming deadline for coursework, a busy schedule, and a challenging workload at work. A stressful lifestyle can also result from living away from home and juggling part-time work and study. It is important to take care of your physical and mental health while studying. Students can get online help and advice from the LSET. You should seek help if your stress levels are becoming unmanageable. You may speak to your family and friends or visit your Adviser ( Student Service Officer) of Studies for guidance. There may be enough support and advice online, but you may need to attend self-help groups or even individual counseling.

Managing Your Time

As a student, you need to decide how much time to dedicate to various activities. Allocating enough time for your studies is crucial for your success. Even though project deadlines may seem distant, consistently reviewing lecture notes and participating in tutorials and class exercises is essential for success in the course.

Every course includes hands-on exercises, which are a key component of the learning process. Additionally, if you opt for the project add-on, you will need to engage in a significant amount of project work. This can be an enjoyable and interesting task, and it may seem like spending more time on it will yield better results. However, it’s important to manage your time wisely. Studying for project work can easily overshadow your other studies if not kept in balance. Aim to achieve the best results within the suggested time limits and avoid spending excessive time trying to perfect project outcomes. The quality of your work and how well it addresses the intended learning outcomes are the most important aspects of assessment, rather than the quantity of work produced.

Your Responsibility to Attend Classes

Your funder, the institution, and the staff all require a certain commitment from you. If you have received funding or a grant for your course at LSET, the grant-awarding authorities require that you attend the course for which they are paying – be it in person or online. If you fail to attend classes regularly, then the Institution is required to notify the funding or grant authority, and your grant may be withdrawn.

The institution has a formal set of Attendance Requirements contained in the Absence Policy:

Students are expected to attend all timetabled classes (whether those are held physically or scheduled online classes)
Attendance at any exercises which contributes to summative assessment is compulsory;
Course Instructors are responsible for ensuring that students are given explicit notification of all classes for which attendance is compulsory.

The information on compulsory classes is contained in the section ‘Minimum Requirement for Award of Certificate’ of the Course Specification for each course.

You will be graded CR (credit refused) or CW (credit withheld) for a course if you fail to meet these requirements without good cause. This may mean that you cannot complete your curriculum for the certificate course and may not be able to progress further.

Compulsory Classes

Attendance at course elements designed to provide learning through experience is compulsory. This includes hands-on work, computing and project classes, skill development classes, and lectures setting out practical and project work requirements. Course specifications make clear which elements of a course are compulsory. Note that ‘attendance’ means ‘timely attendance’. Late arrival at hands-on exercises, online classes etc., so that you miss the instructions and lessons given at the start, will be treated as non-attendance. Note that hands-on activities and live classes will be re-scheduled only in exceptional circumstances.

Lectures

Students have different learning strategies when it comes to taught courses. Nevertheless, absenteeism from lectures is usually the result of inefficient time management, which adversely affects your chances of success. Regular attendance at lectures and tutorials is strongly correlated with positive course outcomes.

Lecture courses provide additional support for students. Questions can be answered during lectures if the class size is small (use the Chat function to ask questions without disturbing the flow of online lessons). Otherwise, the instructor can be approached outside the lecture to clarify any points and help you with tutorials and course material. If you are regularly absent from classes, this support will not be available — you cannot expect to receive private tuition from the instructor to compensate for not attending lectures.

If the lecture or lab is held online, this is indicated on LSET Student Space, and the course coordinator will provide you with the necessary information to access the activity on LSET Student Space.

Tutorials

It is crucial that you participate in tutorials so you can receive formative feedback on how you are understanding the material. In general, you should spend roughly four hours preparing for each tutorial. The amount of prep varies depending on which tutorial you are attending. So that you can ask questions and receive feedback on your efforts, you can contact the support staff. Tutorials must be attended and tutorial questions should be completed at the time of the scheduled tutorial.

Hands-on Lab Sessions

Attendance at hands-on labs is an essential and compulsory part of many courses. They help consolidate your knowledge and put it into practical context. They are also a great way to get feedback from instructors on your understanding of course material. Your timetable is on Student Space, and you must attend at specified times. Note that these will differ from many other students in your certificate course. If you miss a hands-on lab, you must speak to the instructor concerned as soon as possible to try to complete the lab sessions. Labs will be re-scheduled only in exceptional circumstances, and failure to attend without good reason may lead to credit being refused for the course. This may affect your ability to progress in the curriculum or to complete your certificate.

Monitoring of Attendance

Attendance at classes may be monitored by the instructor involved using various methods. It is a disciplinary offence to falsely represent someone as being present at a class when they are absent. As explained above, you should log in using your LSET ID via the LSET Student Space site to ensure that your attendance is correctly recorded.

Feedback

Tutorials and labs are the methods of receiving direct feedback from instructors and Student Service Officer on your understanding of course material and problem-solving during both tutorials and labs. The more preparation you put into the tutorials and labs, the more valuable the feedback will be. You should always attempt questions before a tutorial, and if the lab is problem-based, attempt the assignment task before you come to the lab.

Aside from tutorial/lab sessions, feedback can also be obtained directly from lectures, instructor for example, if you are unsure of aspects of a course. Sometimes this only requires a few minutes of discussion with a instructor at the end of a lecture, or for more detailed discussion, an appointment can be made (by emailing staff directly) to meet with a instructor to go over course material. Lecturing staff are always happy to discuss the course material with students directly, but it is your responsibility to seek such feedback. Always seek assistance if problems occur.

You will receive academic feedback on your work in several other ways:

Feedback is provided by instructors during hands-on lab sessions. You will get the full benefit only if you come prepared and ask questions;
Some courses require you to submit assignments, which will be marked and returned with comments as feedback;
During projects, regular meetings with your supervisor provide a high level of immediate feedback;
Feedback on presentations (poster or verbal) can be obtained from the assessors, but it is better to wait a day or two until you are feeling more relaxed;
Direct feedback on aspects of each course can always be obtained from academic staff, either after lectures or by appointment—it is always wise to bring your own written attempt at a problem, no matter how preliminary, so that you can receive the most helpful feedback.

The LSET aims to return feedback on written assessments within three weeks. You will be notified if a delay is expected.

Where to Get Help with Your Studies

The LSET offers a wide range of advice and guidance for your studies. These cover general issues, not those associated with a particular course, for which you should see the instructor. Please visit the LSET website for further information.

Your Opinion is Important

All courses are subject to continual review and assessment to ensure that the course objectives are being realised and that student needs are being met. From time to time during the course duration, you will be asked to fill in Student Evaluation Questionnaires for your various courses. Please treat this as a serious exercise. The results are important and are used to continually improve and update our courses. You should be aware that feedback with insulting or inappropriate comments is not considered in the outcome of the feedback—constructive criticism is far more likely to produce results.

You will be invited to participate in surveys run by both the London School of Emerging Technology and external organisations. We hope that you take the surveys very seriously and we wish that you will complete them promptly when asked.

Get Involved

There are numerous workshops, seminars, and conferences available for the LSET students. You will find those details in the events section of the LSET website.

Practical Information

Session Dates

Session dates are published at https://lset.uk/. You are expected to attend all classes throughout your course. The course schedule is detailed on the course page and will be communicated to students during the first week of classes.

If you have any additional sessions or obligations, you should avoid booking holidays or making other commitments during these periods, as these sessions cannot be re-arranged and failure to attend may affect your progress.

Email and Mobile

Many communications from courses and information concerning, for example, urgent changes to the timetable, will be sent by email. It will be sent to the email account you have given during the admission. You should therefore ensure that you check your email messages regularly. On some occasions a text message may be sent regarding class changes, so please ensure that your mobile number is kept up-to-date.

LSET Student Space

The LSET’s online virtual learning environment is called LSET Student Space. Each course that you are enrolled on has an LSET Student Space page and you will be automatically enrolled on the LSET Student Space course once you have registered for the course. Your username and password will be given through email to access Student Space. You should familiarise yourself as soon as possible with LSET Student Space as important information will be posted there such as tutorial sheets, course notes, zoom links, links to additional resources, and requirements for coursework.

Academic Support

Advisers of Studies

Each student is allocated an Student Service Officer of Studies who provides advice throughout the certificate course to students who experience any kind of difficulties that might impinge on their studies. It is thus essential that students should keep their Student Service Officer of Studies fully informed of all academic problems as well as personal or medical problems (including those of near relatives) which might possibly affect academic progress. Your Student Service Officer will treat anything you tell them in complete confidence, and if necessary, may refer you to one of the many student advice and counselling services available in the Institution.

You can find out who your Student Service Officer of Studies is by looking on Student Space. Your Student Service Officer will contact you early before the beginning of the certificate course to arrange a face-to-face meeting. If you wish to see your Student Service Officer at any other point during the curriculum, you should make an appointment either directly with your Student Service Officer or by contacting Student Services via email. Please give the Student Services office an indication of the reason you wish to see your Student Service Officer, as it is possible that the Student Services Office may be able to help you directly. If your Adviser of Studies is not available, you may be directed to the Senior Student Service Officer for your subject area. Please keep your contact details on Student Space up to date and check your e-mail regularly.

Illness or Personal Problems

The LSET has a student Absence Policy and a Good Cause Policy. Refer to the administration for more details.

These explain what you should do if your studies or project tasks are affected by illness or personal problems. The main point is that students must complete an absence or good cause report as soon as possible on Student Space for any ‘significant’ absence or issue that has affected their studies. A ‘significant’ absence/issue is:

an absence of more than seven consecutive days during working periods;
an absence of any duration if it prevents a student from:
a. attending a project demo; or
b. fulfilling any other academic activities e.g., compulsory attendance at a tutorial or hands-on lab class or meeting a deadline for handing in an assignment, etc.

You must justify the reason for your absence and may be required to upload supporting evidence. You may also wish to explain the circumstances to your Student Service Officer, particularly where the illness or difficulties may be prolonged. The sooner you tell us, the earlier we can help you.

You are expected to make up for missed classes where practicable. For example, if you miss a compulsory hands-on lab near the start of a course you can usually arrange with the instructor to complete it at a later date. It is your responsibility to make such arrangements.

The institution has a general rule that you must complete 90% of a course to be awarded a course completion certificate. This means that it is not possible for you to be awarded a course completion certificate after a prolonged absence, even for a good cause. This is because you would not have met enough of the learning outcomes of the course. Discuss your circumstances with your Student Service Officer or Principal Instructor if there is any possibility of this happening to you; it may be best to withdraw from your studies until your problems are fully resolved.

It is particularly important to report absences from assessments promptly, preferably before the assessment if possible. You MUST notify the institution via Student Space no later than one week (i.e. within 7 days) after the date of the assessment or the due date for submission of the assessment affected. The Institution may reject written assessments submitted more than 10 working days after the event unless there is a good reason for the late submission. The information you provide will be treated confidentially. An absence notification and supporting evidence must be completed following the guidelines in the LSET’s Student Absence Policy. It is not sufficient simply to email your Student Service Officer of Studies or the instructor on the course.

Academic Advice

An obvious question is: “where can I get advice and seek further information?”

If the issue is an administrative matter—a clash in the timetable, for instance—you should contact the Student Services team. Please allow 48 hours for a response.
If the issue is personal rather than academic, see your Student Service Officer of Studies. The arrangements for making an appointment are described above.
If you have an academic problem with a particular course, speak to its instructor in the first instance.
If the instructor cannot resolve the problem, contact our Student Services Team
If none of the above approaches is able to resolve a problem then the remaining options are to see the Principal Instructor of LSET.

Assessment Criteria

As part of the course, the London School of Emerging Technology does not offer exams. Our assessment is based on class participation, hands-on exercise completion, assignments, and quizzes. There are no grades involved, only course completion, meaning there is no pass or fail distinction.

However, we do offer an exam as an additional purchase option. Students who opt for this can earn a “Certified by LSET” badge to include on their CV. Please note, the exam is not a compulsory component of the course.

Academic Conduct

Academic Conduct Policy

At the London School of Emerging Technology (LSET), we are committed to maintaining the highest standards of academic integrity and conduct. All students are expected to adhere to these principles throughout their coursework and participation in the learning environment.

Attendance and Participation: Regular attendance and active participation in all classes, tutorials, and hands-on exercises are mandatory. Punctuality is expected, and any absence should be communicated to the instructor in advance.

Integrity and Honesty: Students must complete their work honestly and without unauthorized assistance. Plagiarism, cheating, and any form of academic dishonesty are strictly prohibited and will result in disciplinary action.

Respect and Professionalism: Respectful behavior towards instructors, staff, and fellow students is essential. Disruptive behavior, harassment, or discrimination of any kind will not be tolerated. Constructive feedback should be provided in a respectful manner.

Submission of Work: All assignments, quizzes, and projects must be submitted by the specified deadlines. Late submissions may not be accepted or may incur penalties unless prior arrangements have been made with the instructor.

Use of Resources: Students are expected to use LSET’s resources, including online platforms and materials, responsibly and ethically. Misuse of resources, including unauthorised access or distribution of course materials, is prohibited.

By adhering to this Academic Conduct Policy, students contribute to a positive and productive learning environment at LSET. Violation of this policy may result in disciplinary action, up to and including dismissal from the course.

Plagiarism

Students are required to submit work to be assessed in most courses, sometimes individually, sometimes in groups. The students who submitted this work is expected to have completed it. When you register with the Institution, you agree to follow its plagiarism policy. The Institution defines plagiarism as cheating when you submit someone else's work.

If a student plagiarises, the Institution will take action against him or her. There are two reasons why you should undertake the work yourself: it is part of your study program, so without completing it yourself, you do not learn anything. Secondly, the Institution is committed to maintaining the quality of its academic qualifications and cannot tolerate dishonesty in any form. You may be required to submit individual work when working in a group. This situation typically calls for you to report on your own understanding of the work you did as a group or to write one section of a group report. If you are unsure about submitting joint work, please discuss this with the staff concerned. We do not wish to discourage students from discussing problems with each other, as this is a very valuable experience.

If plagiarism is detected, different penalties may be applied depending on its severity. Your Advisor (Student Service Officer) will be informed and may have to report any cheating in references written for you in all cases.

The Introduction to the Institution’s statement on plagiarism, part of the Institution’s Regulations is as follows;

31.1 The Institution’s certificates are given in recognition of a student’s personal achievement. All work submitted by students for assessment is accepted on the understanding that it is the student’s own effort.

31.2 Plagiarism is defined as the submission or presentation of work, in any form, which is not one’s own, without acknowledgement of the sources. Plagiarism includes inappropriate collaboration with others. Special cases of plagiarism can arise from a student using his or her own previous work (termed auto-plagiarism or self-plagiarism). Auto plagiarism includes using work that has already been submitted for assessment at this Institution or for any other academic award.

31.3 The incorporation of material without formal and proper acknowledgement (even with no deliberate intent to cheat) can constitute plagiarism. Work may be considered to be plagiarised if it consists of:

a direct quotation;
a close paraphrase;
an unacknowledged summary of a source;
direct copying or transcription.

With regard to essays, reports and dissertations, the rule is: if information or ideas are obtained from any source, that source must be acknowledged according to the appropriate convention in that discipline; and any direct quotation must be placed in quotation marks and the source cited immediately. Any failure to acknowledge adequately or to cite properly other sources in submitted work is plagiarism. Under assessment conditions, material learnt by rote or close paraphrase will be expected to follow the usual rules of reference citation otherwise it will be considered plagiarism.

31.4 The act of plagiarism is considered fraudulent and an offense against institutional discipline. The Institution will investigate and take appropriate action in the event of allegations of plagiarism at any stage of a student’s studies, whether before or after certification.

31.5 The Institution reserves the right to use plagiarism detection systems, which may be externally based, in the interests of improving academic standards when assessing student work.

Formal Appeals

Students have the right to appeal against the decision made by LSET making judgements concerning progress, assessment or certificate awards. The Code of Procedure for LSET regulations and this handbook give only an informal guide. You should act promptly if you are contemplating an appeal because you must intimate your intention to appeal within 10 working days of publication of the result or decision against which you are appealing.

There are three permitted grounds for appeal:

unfair or defective procedure;
a failure to take account of medical or other adverse personal circumstances;
relevant medical or other personal circumstances which for good reason have not previously been presented.

In other words, the Institution has done something wrong in the way we have administered your course or assessments, or we have not made reasonable allowances for a medical or other personal problem which you reported as Good Cause, or there was something affecting your academic performance which you have not told us about before (you must provide a good reason why you didn’t tell us before).

If you appeal under any of the above grounds it is essential that you can provide substantive documentary evidence to support your appeal. If you do not provide evidence your appeal will be dismissed.

A student who feels that he or she has grounds for an appeal should first seek advice from Student Services.

Please note that you cannot appeal against academic judgement — in other words, simply because you think that you should have been given a higher grade for your work or you think you should have been given a better certificate classification. It is important that you state clearly the resolution that you are seeking, and that this resolution is reasonable.

It takes a lot of work to assemble the case and the evidence needed for a successful appeal and it would be wise to discuss your position with somebody before starting. Your Student Service Officer will be happy to help or you might prefer to approach the LSET Student Services.

Prior to submitting your formal appeal, it is worthwhile sending a draft copy to the Principal Instructor as often it is possible to resolve the appeal locally without the need for the formal process. This is referred to as an “informal resolution”.

In summary, there are three things you have to consider:

Do I have legitimate grounds for an appeal?
Can I provide the necessary supporting evidence?
Is the resolution I am seeking reasonable?

If the answer to any of these questions is “no” then there is no point in making an appeal.

Complaints Procedure

Stage 1
A complaint differs from an appeal in that it concerns the service provided by the Institution and not an academic decision. This might include issues associated with teaching, support services, etc. If you have a complaint, please raise it with a member of staff in the area concerned or send it to Student Services. We aim to provide a response to the complaint within five working days.

Stage 2
If you are not satisfied with the response provided at Stage 1 you may take the complaint to Stage 2 of the procedure. Similarly, if your complaint is complex, you may choose to go straight to Stage 2. At this stage, the Institution will undertake a detailed investigation of the complaint, aiming to provide a final response within 20 working days.

You can raise a Stage 2 complaint in the following ways:
By email: admission@lset.uk
By post: 1 Cornhill, London, EC3V 3ND, United Kingdom

Complaints must be made in writing by filling out the Complaint Form in the Student Space whether it is at Stage 1 or Stage 2. This will help to clarify the nature of the complaint and the remedy that you are seeking.

Health and Safety Policy

The London School of Emerging Technology oversees the health and safety of all students while studying certificate courses on its premises. This policy does not apply to our online students.

Objectives

The institution undertakes to provide or specify the following in so far as is reasonably practical:

Provide safety instructions for students;
Provide protection for hazardous equipment;
Provide local safety instructions;
Provide instructions for labs;
Specify safety clothing;
Specify supervision required and provided;
Inform students and staff of emergency services, e.g., first aid;
Provide instruction on the use of mains services;
Provide instruction to staff about how to deal with problems that could arise during laboratory

Safety Instructions

General

Food must not be brought into hands-on labs;
Clothing worn in hands-on labs must be appropriate, e.g., no trailing scarves;
Students should behave in a calm manner while in the hands-on labs, e.g., no running;
Students should not undertake any experiment without proper guidance and instruction from academic or technical staff;
Local safety signs must be obeyed.

Fire Discovery

If you discover a fire:

warn anybody in the immediate vicinity;
use one of the “break glass” boxes to sound the alarm;
only attempt to fight the fire if doing so does not threaten your chance of escape should the fire get out of control.

There are fire extinguishers throughout the building.

Policy on Smoking

In accordance with the law, smoking is not permitted in any Institution building or official vehicle. All areas in all buildings are non-smoking.

Equal Opportunities

The Institution has adopted a code of practice on Equal Opportunities for students and staff. The Institution aims to ensure equality of opportunity for all its students in teaching, learning and assessment, and in the provision of services. The Institution aims to create conditions whereby students are treated solely on the basis of their merits, abilities and potential, regardless of age, socio-economic background, religious belief, ethnic origin, gender, marital or family status, sexual orientation or disability.

Disability

The Institution is committed to developing an environment in which students with additional needs can pursue their intellectual and personal development with appropriate support. If you have additional needs, please contact the Student Services or Principal Instructor so that appropriate support can be arranged.