Digital Public Services

Reveal the Possibilities of Digital Public Services: Practical Training for Achieving E-Governance Success.

Course ID
DPS
Department
eGovernance
Campus
1 Cornhill
Level
Certificate
Method
Lecture + Project + Internship
Duration
2 Weeks to 12 Months

In our Digital Public Services Training program, we cover core concepts. Participants will be exposed to real-life industry scenarios and use cases, allowing them to scale up their skills. By enrolling in this hands-on training program, learn the skills you need to excel in digital public services.

Apply now to become an expert in Digital Public Services for E-Governance

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We tailor our courses to meet the specific needs of your team. If you would like to discuss your training requirements, please email [email protected] today.
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Course Description & Tuition Fees

How to choose an option that best aligns with your goals?

When considering LSET's course options, take into account various factors such as the duration of the program, the depth of content covered, and how each aligns with your career objectives.
  • Foundation Certificate: provides a quick but comprehensive introduction to technology, perfect for those with limited time or budget constraints.
  • Advanced Certificate: offers a deeper dive into foundational and advanced concepts, suitable for individuals passionate about expanding their knowledge and skills in technology.
  • Expert Certificate: is designed for ambitious learners committed to mastering their craft, offering intensive training and exclusive industry access over a longer period.

Evaluate each option based on how well it fits with your goals and aspirations within the tech industry.

kindly use the tabs below to select your desired certificate type

FOUNDATION

ADVANCED

EXPERT

EXPERT PLUS

EXPERT STAR

EXPERT ELITE

FOUNDATION CERTIFICATE
Expertise Gained: ★ ★
LSET Foundation is a condensed and affordable program designed to ignite your skills in a shorter time frame. Perfect for busy individuals seeking a quick yet comprehensive introduction to the world of technology.
Course Details
Online Fees
(Excl. of VAT)
Home Classroom
(Excl. of VAT)
International Classroom
Certificate
Duration: 2 weeks
Teaching Hours: 8 hours
Practice Hours(Optional): 24 hours
Lab Hours: 12 hours
Intake: 1st Day of Every Month
Online Fees (Excl. of VAT)
Pay Upfront (with 20% Disc) : £160
Pay Per Module:
Number of Modules: 2
Per Module Fee: £100
Classroom Fees (Excl. of VAT)
Pay Upfront (with 20% Disc) : £200
Pay Per Module:
Number of Modules: 2
Per Module Fee: £125
International Classroom
Pay Upfront: £280
COURSE CONTENT
Introduction to Digital Public Services
Implementing Digital Public Services
ADVANCED CERTIFICATE
Expertise Gained: ★ ★ ★
LSET Advanced Certificate is your all-encompassing journey into the realms of technology, offering a 360-degree immersion into the world of technology and beyond. Dive deep, explore extensively, and emerge elevated.
Course Details
Online Fees
(Excl. of VAT)
Home Classroom
(Excl. of VAT)
International Classroom
Certificate
Duration: 6 weeks
Teaching Hours: 24 hours
Practice Hours(Optional): 60 hours
Lab Hours: 24 hours
Intake: 1st Day of Every Month
Online Fees (Excl. of VAT)
Pay Upfront (with 20% Disc) : £480
Pay Per Module:
Number of Modules: 2
Per Module Fee: £300
Classroom Fees (Excl. of VAT)
Pay Upfront (with 20% Disc) : £600
Pay Per Module:
Number of Modules: 2
Per Module Fee: £375
International Classroom
Pay Upfront: £840
COURSE CONTENT
Introduction to Digital Public Services
Implementing Digital Public Services
Fundamentals of Digital Public Services
Technology and Infrastructure
Service Design and Delivery
Legal, Ethical, and Policy Issues
Management and Leadership
Future Trends and Innovations
EXPERT CERTIFICATE
Expertise Gained: ★ ★ ★ ★ ★
LSET Expert is the pinnacle of technical education for those committed to mastering their craft. Explore intricate technical concepts with industry experts, elevate your skills, expand your horizons, and unlock your full potential.
Course Details
Online Fees
(Excl. of VAT)
Home Classroom
(Excl. of VAT)
International Classroom
Certificate
Duration: 12 weeks
Teaching Hours: 48 hours
Practice Hours(Optional): 120 hours
Lab Hours: 48 hours
Intake: 1st Day of Every Month
Online Fees (Excl. of VAT)
Pay Upfront (with 20% Disc) : £960
Pay Per Module:
Number of Modules: 3
Per Module Fee: £400
Classroom Fees (Excl. of VAT)
Pay Upfront (with 20% Disc) : £1,200
Pay Per Module:
Number of Modules: 3
Per Module Fee: £500
International Classroom
Pay Upfront: £1,680
COURSE CONTENT
Introduction to Digital Public Services
Implementing Digital Public Services
Fundamentals of Digital Public Services
Technology and Infrastructure
Service Design and Delivery
Legal, Ethical, and Policy Issues
Management and Leadership
Future Trends and Innovations
Advanced Concepts in Digital Public Services
Technology and Innovation
Service Design and Development
Strategic Management and Leadership
Project Implementation and Management
Legal, Ethical, and Policy Considerations
Future Directions and Innovations

EXPERT PLUS CERTIFICATE

(Expert + Project (Online))
Course Details
Online Fees
(Excl. of VAT)
Home Classroom
(Excl. of VAT)
International Classroom
Certificate
Duration: 5 Months
Online Fees (Excl. of VAT)
Pay Upfront (with 20% Disc) : £1,760
Pay Per Module:
Number of Modules: 5
Per Module Fee: £440
Classroom Fees (Excl. of VAT)
Pay Upfront (with 20% Disc) : £2,000
Pay Per Module:
Number of Modules: 5
Per Module Fee: £500
International Classroom
Pay Upfront: £2,680

EXPERT STAR CERTIFICATE

(Expert + Project (Online) + Industrial Training and Internship)
Course Details
Online Fees
(Excl. of VAT)
Home Classroom
(Excl. of VAT)
International Classroom
Certificate
Duration: 12 Months
Online Fees (Excl. of VAT)
Pay Upfront (with 20% Disc) : £4,832
Pay Per Module:
Number of Modules: 5
Per Module Fee: £1,208
Classroom Fees (Excl. of VAT)
Pay Upfront (with 20% Disc) : £5,072
Pay Per Module:
Number of Modules: 5
Per Module Fee: £1,268
International Classroom
Pay Upfront: £6,520

EXPERT ELITE CERTIFICATE

(Expert + Project (Online) + Industrial Training and Internship + Pro Plan)
Course Details
Online Fees
(Excl. of VAT)
Home Classroom
(Excl. of VAT)
International Classroom
Certificate
Duration: 12 Months
Online Fees (Excl. of VAT)
Pay Upfront (with 20% Disc) : £5,152
Pay Per Module:
Number of Modules: 5
Per Module Fee: £1,288
Classroom Fees (Excl. of VAT)
Pay Upfront (with 20% Disc) : £5,392
Pay Per Module:
Number of Modules: 5
Per Module Fee: £1,348
International Classroom
Pay Upfront: £6,920

*Modules of our curriculum are subject to change. We update our curriculum based on the new releases of the libraries, frameworks, Software, etc. Students will be informed about the final curriculum in the course induction class.

   Note: Please note that all prices listed are exclusive of VAT. VAT will be charged separately and added to the total amount payable.
   Disclaimer: Our Industrial Training and Internship Program (part of Expert Star and Expert Elite) includes a guaranteed six-month paid internship with a technology company, offering work commitments ranging from ten (10) hours to forty (40) hours per week. We specifically guarantee a minimum of ten (10) hours of work per week. The actual number of hours worked may exceed ten (10) hours per week, depending on the hiring company. We guarantee compensation at the national minimum wage; however, the hiring company may offer a higher wage at their discretion. We do not guarantee any compensation above the national minimum wage. Internship placements may be with our organisation or with one of our affiliated sister companies. We aim to place participants in a variety of companies, ranging from early-stage startups to established enterprises. However, we do not guarantee the type or size of the company for the internship placement. Due to visa restrictions, certain international students may be ineligible to participate in this program.

Course Done? Get Certified Next!

After completing the course, take our certification exam to validate your expertise and significantly increase your chances of landing your dream job. Our certifications are the key to unlocking new career pathways and standing out in the competitive job market. Enrol now and take the first step towards a brighter future!

LSET PRO PLAN

Are you eager to enter the workforce fully prepared? Look no further than our LSET PRO PLAN! This is an add-on program that you can select during your course enrolment, it offers a personalised learning experience that helps you succeed in your course, build your technical portfolio, and advance your professional journey.
Curious about how to embark on this journey? Simply “click” here to learn more and kickstart your professional development with us!

Created for professionals who are committed to drive digital transformation in the public sector, this program provides extensive expertise and practical abilities to develop, execute, and oversee efficient digital public services. Participants will learn how to utilise state-of-the-art technologies to enhance the provision and accessibility of public services. Join us in spearheading the future of digital governance and substantially impacting society.

Technologies Covered

Service Design and User Experience (UX): Understand the principles of designing user-centric digital public services that are intuitive, accessible, and responsive to citizen needs, ensuring a seamless user experience.

Digital Identity Solutions: Explore the implementation of secure and reliable digital identity systems that enable citizens to access public services online with ease and confidence.

Cloud Computing for Public Services: Gain expertise in deploying and managing cloud-based solutions to improve the scalability, flexibility, and efficiency of government service delivery.

Data Analytics and Decision-Making: Learn to harness the power of data analytics to inform policy decisions, enhance service delivery, and drive continuous improvement in public sector operations.

Interoperability and Integration: Master the techniques for achieving seamless integration and interoperability between various government systems and platforms, facilitating cohesive and efficient service delivery.

Mobile Government Solutions: Discover the potential of mobile technologies to expand the reach of public services and provide citizens with convenient access to government services.

Complementary Workshops

Git Management

Interview Preparation

Team Building

Personality Development

Agile Project Management

Agile Project Management

Course Information

Course Intakes

1st January

1st February

1st March

1st April

1st May

1st June

1st July

1st August

1st September

1st October

1st November

1st December

Entry Criteria

  • Ability to work in Group
  • If a potential student’s first language is not English, they must also reach the English Language requirements of either any one of the following - IELTS 5.5 or NCC Test or GCE “O” Level English C6.
  • Have access to personal laptop

Course Highlights

  • Hands-on Sessions
  • Project-based Learning
  • Live or Offline Capstone Project
  • Real world development experience
  • Industry Mentors
  • Interactive Teaching Methodologies

Evaluation Criteria

  • 18 Coding exercises
  • 5 Assignments
  • 5 Quizzes
  • Capstone Project
  • Group activities
  • Presentations

Learning Objectives

  • Understand the impact of digital technology on public services
  • Learn about the importance of user-centric design in digital service delivery
  • Develop the ability to evaluate and measure the effectiveness of digital public services
  • Understand the role of collaboration and partnership in delivering digital public services
  • Gain knowledge of the key principles and frameworks for delivering digital public services
  • Develop skills in designing and implementing effective digital strategies for public services
  • Acquire knowledge of data protection and privacy regulations in the context of digital public services
  • Gain an understanding of the challenges and opportunities associated with digital transformation in public services

Weekday Batches

  • Batch 01Weekday Batches (09:00 AM – 10:00 AM)
  • Batch 02Weekday Batches (10:00 AM – 11:00 AM)
  • Batch 03Weekday Batches (11:00 AM – 12:00 PM)
  • Batch 04Weekday Batches (12:00 PM – 01:00 PM)
  • Batch 05Weekday Batches (01:00 PM – 02:00 PM)
  • Batch 06Weekday Batches (02:00 PM – 03:00 PM)
  • Batch 07Weekday Batches (03:00 PM – 04:00 PM)
  • Batch 08Weekday Batches (04:00 PM – 05:00 PM)
  • Batch 09Weekday Batches (05:00 PM – 06:00 PM)
  • Batch 10Weekday Batches (06:00 PM – 07:00 PM)
  • Batch 11Weekday Batches (07:00 PM – 08:00 PM)

Weekend Batches

  • Batch 01Weekend Batches (08:00 AM – 09:00 AM)
  • Batch 02Weekend Batches (09:00 AM – 10:00 AM)
  • Batch 03Weekend Batches (10:00 AM – 11:00 AM)
  • Batch 04Weekend Batches (11:00 AM – 12:00 PM)
  • Batch 05Weekend Batches (05:00 PM – 06:00 PM)
  • Batch 06Weekend Batches (06:00 PM – 07:00 PM)

Hands-on Workshops

Interview Preparation

CV Preparation

Personality Development

LARRY

Join the Digital Public Services Certificate course to learn the latest techniques and strategies for delivering efficient and user-centric digital public services. LSET offers this course in a project-based environment that allows you to delve into real-world digital service applications.

Course Content

Browse the LSET interactive and practical curriculum

Introduction

>> Definition and Importance >> Historical Context

Key Concepts in Digital Public Services

>> E-Government vs. E-Governance >> Digital Transformation in the Public Sector

Benefits of Digital Public Services

>> Efficiency and Accessibility >> Transparency and Accountability

Core Technologies

>> Internet and Web Technologies >> Mobile Platforms

Stakeholders and Their Roles

>> Government Agencies >> Citizens and Businesses

Digital Service Delivery Models

>> Types of Digital Services >> Delivery Channels

Case Studies on Digital Public Services

>> Successful Implementations >> Key Takeaways

Legal and Ethical Considerations

>> Data Privacy and Security >> Ethical Issues in Digital Public Services

Challenges and Solutions

>> Common Obstacles >> Mitigation Strategies

Future Trends in Digital Public Services

>> Emerging Technologies >> Future Prospects

Fundamentals of Digital Public Services

>> Review of Foundation Certificate Content >> Deep Dive into Digital Transformation in Public Sector

Technology and Infrastructure

>> Advanced Information Systems >> Cloud Computing and Public Services >> Blockchain in Digital Public Services >> Cybersecurity for Public Services
>> Integration and Interoperability

Service Design and Delivery

>> User-Centered Design >> Agile Development for Public Services >> Digital Service Standards and Guidelines >> Accessibility and Inclusivity
>> Service Delivery Models and Strategies

Legal, Ethical, and Policy Issues

>> Regulatory Frameworks >> Data Protection Laws >> Ethical Issues in Digital Services >> Policy Development and Analysis
>> Case Studies on Legal and Policy Issues

Management and Leadership

>> Strategic Planning for Digital Services >> Change Management >> Leadership in Digital Transformation >> Stakeholder Engagement
>> Risk Management and Mitigation

Future Trends and Innovations

>> AI and Machine Learning in Public Services >> Big Data and Analytics >> IoT and Smart Services >> Emerging Technologies and Their Impact
>> Capstone Project Presentation

Advanced Concepts in Digital Public Services

>> In-depth Study of Digital Service Theories and Models >> Comparative Analysis of Global Best Practices

Technology and Innovation

>> Advanced Information Systems and Infrastructure >> Emerging Technologies (AI, Blockchain, IoT) in Digital Public Services

Service Design and Development

>> Advanced Service Design Techniques >> User Experience (UX) and User Interface (UI) Design

Strategic Management and Leadership

>> Strategic Planning and Implementation >> Leadership Skills for Digital Transformation

Project Implementation and Management

>> Advanced Project Management Techniques >> Managing Large-Scale Digital Public Service Projects

Legal, Ethical, and Policy Considerations

>> Comprehensive Legal and Ethical Analysis >> Policy Development and Implementation Strategies

Future Directions and Innovations

>> Future Trends and Innovations in Digital Public Services >> Capstone Project and Final Presentations

*Modules of our curriculum are subject to change. We update our curriculum based on the new releases of the libraries, frameworks, Software, etc. Students will be informed about the final curriculum in the course induction class.

Having Doubts?

Contact LSET Counsellor

We love to answer questions, empower students, and motivate professionals. Feel free to fill out the form and clear up your doubts related to our Digital Public Services Course

Best Career Paths

Digital Transformation Consultant

Help government agencies and organizations navigate their digital transformation journey, advising on strategies, technologies, and best practices to enhance public service delivery.

Digital Service Designer

Design user-centric digital services for government agencies, focusing on improving accessibility, usability, and overall user experience.

Government Technology Officer

Work within government agencies to oversee digital initiatives, ensuring alignment with organizational goals, compliance with regulations, and efficient use of technology resources.

Policy Analyst/Advisor

Analyze and develop policies related to digital public services, considering factors such as data privacy, cybersecurity, and equity in access to digital services.

Project Manager - Digital Public Services

Manage digital projects within government agencies or consultancy firms, overseeing the planning, execution, and delivery of digital initiatives.

Data Privacy and Compliance Specialist

Ensure that digital public services comply with data protection and privacy regulations, conducting audits, implementing safeguards, and providing training on data security best practices.

Top Companies Hiring

American Express

AMERICAN EXPRESS

Barclays

BARCLAYS

SAP

SAP

Microsoft

MICROSOFT

Faculties & Mentors

Mayur Ramgir

Mayur Ramgir

Bruno LSET Mentor

Bruno Bossola

Why Learn Digital Public Services?

  • Easy to Learn: Ideal for new professionals entering the public service sector.
  • Efficiency Improvement: Streamlines processes and reduces administrative overhead.
  • Adapts to Change: Digital services can quickly adjust to policy and regulatory changes.
  • Cost-Effective: Reduces the need for physical infrastructure and paper-based processes.
  • User-Centric Design: Services are designed with real users in mind, improving accessibility and usability.
  • User-Friendly Interfaces: Technical background is optional to navigate and use digital public service platforms effectively.

How to Perform Digital Public Service

  • Identify Service Areas: Determine key areas for digital service implementation by reviewing relevant public service documents.
  • Analyze Requirements: Assess public needs and regulatory requirements to ensure all necessary services are covered.
  • Design Service Plans: Develop detailed plans for digital services based on the analyzed requirements and public needs.
  • Implement Digital Platforms: Use appropriate digital tools and technologies to build and deploy the services.
  • Monitor and Test: Continuously monitor and test digital services for functionality, accessibility, and user experience using both automated and manual methods.
  • Collect Feedback: Gather feedback from users and stakeholders to identify any issues or areas for improvement.
  • Refine and Improve: Address any identified issues, make necessary adjustments to enhance the service, and ensure it meets public needs effectively.

The Course Provides Shared Expertise by

LSET Trainers

LSET Trainers

Industry Experts

Industry Experts

Top Employers

Top Employers

Skills You will Gain

  • Risk management
  • Leadership in digital transformation
  • Change management
  • Strategic planning
  • UX (User Experience) design
  • Capstone project and presentation
  • UI (User Interface) design
  • Advanced service design
  • Agile development
  • Knowledge of digital service standards
  • Knowledge of regulatory frameworks
  • Expertise in emerging technologies

Complete Learning Experience

This course provides a hands-on, guided learning experience to help you learn the fundamentals practically.
  • We constantly update the curriculum to include the latest releases and features.
  • We focus on teaching the industry's best practices and standards.
  • We let you explore the topics through guided hands-on sessions.
  • We provide industry professional mentor support to every student.
  • We give you an opportunity to work on real world examples.
  • Work with hands-on projects and assignments.
  • We help you build a technical portfolio that you can present to prospective employers.

Reasons to Choose LSET

  • Interactive live sessions by industry experts.
  • Practical classes with project-based learning with hands-on activities.
  • International learning platform to promote collaboration and teamwork.
  • Most up-to-date course curriculum based on current industry demand.
  • Gain access to various e-learning resources.
  • One-to-one attention to ensure maximum participation in the classes.
  • Lifetime career guidance to get the students employed in good companies.
  • Free lifetime membership to the LSET Alumni Club

What Will Be Your Responsibilities?

  • Work creatively in a problem-solving environment.
  • Ask questions and participate in class discussions.
  • Work on assignments and quizzes promptly.
  • Read additional resources on the course topics and ask questions in class.
  • Actively participate in team projects and presentations.
  • Work with the career development department to prepare for interviews
  • Respond promptly to the instructors, student service officers, career development officers, etc.
  • And most importantly, have fun while learning at LSET.
Your Responsibilities
What to expect after completing the course

What to expect after completing the course?

After earning your certificate from LSET, you can join the LSET’s Alumni club. There are countless benefits associated with the Alumni Club membership. As a member of LSET Alumni, you can expect the following;
  • LSET to hold your hand to find a successful career
  • Advice you on choosing the right job based on your passion and goals
  • Connect you with industry experts for career progression
  • Provide you opportunities to participate in events to keep yourself updated
  • Provide you with a chance to contribute to the game-changing open-source projects
  • Provide you with a platform to shine by allowing you to speak at our events

Benefits of LSET Certificate

Earning the LSET Certificate means you have demonstrated hard-working capabilities and learnt the latest technologies by completing hands-on exercises and real-world projects.

Following are some of the traits employers can trust you have built up through your course;
  • You know how to work in a team environment and communicate well.
  • You know the tools which are necessary for your desired job.
  • You know how to use the latest technologies to develop technologically advanced solutions.
  • You have developed problem-solving skills to navigate complex problem scenarios and find the right solutions.
  • You are now ready to take on the challenge and help your prospective employer to build the desired solutions.
Benefits of LSET Certificate

Tools & Technologies You Will Learn from This Course

GIT

Git

Agile Project Management

JIRA

Slack

Slack

Microsoft Project

Microsoft Project

Asana

Asana

Trello

Trello

Register Now!

Start Your Journey to becoming a Professional Digital Public Services

LSET could provide the perfect headstart to start your career in Digital Public Services.

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