Workshops/Soft Skills Development Series/Effective Communication

Effective Communication

Workshop Information

Effective communication is a cornerstone of any healthy relationship and organisation. Whether your team has been working together for years or you’re just starting out, the ability to openly and clearly express your thoughts, ideas, and concerns will serve you well. This workshop will teach you how to create an inclusive workspace where everyone can speak freely and fearlessly express themselves in a safe environment. It will help build trust, respect, honesty, and camaraderie among your coworkers so that communication flows freely. We’ll also show you how to remove barriers that inhibit effective communication between team members by eliminating passive-aggressive behavior, withholding feedback, negative self-talk, and other habits that destroy trust among team members. With the tools from this workshop, you’ll be able to inspire your team members to communicate honestly and openly again so everyone feels heard and understood.

Effective Communication

Workshop Has Ended

Why is Communication in the Workplace so Important?

Effective communication is the foundation for any healthy organisation. It helps teams collaborate, solve problems, and share knowledge effectively. It also affects productivity, employee engagement, and retention, which means it has a significant impact on the bottom line. If you have a team that’s not communicating effectively, it will affect everything from productivity to morale to retention. No one will feel like they’re getting what they need to do their job effectively, and team members will likely feel frustrated and unhappy at work. In a survey of employees, communication was ranked as the No. 1 thing they want their bosses to work on. It’s crucial that you understand what your team members need and want, and that you provide it. Unfortunately, many organisations struggle with effective communication. It’s a common problem, especially in larger companies or those with remote teams. It’s essential that you take steps to correct it to ensure productivity and morale don’t suffer.

Why is Effective Communication so Hard?

There are a number of reasons why effective communication can be difficult, especially in the workplace. It can be challenging to overcome the built-in communication barriers that exist in every team. - Personality differences - Most of the time, people are hired for their specific skill sets, but not for their personalities. When people with different personalities have to work together, there will be a natural friction. If you have team members who are quiet, opinionated, extroverted, analytical, etc., it can be challenging to create a space where everyone feels comfortable sharing their thoughts freely and openly. - Workload - In addition to personality differences, workflow issues often arise as well. If team members are in various stages of projects or have different types of work, it can be challenging to find a space. - Hierarchy - Hierarchy often determines who gets to speak and when. If you have a manager who doesn’t make it a priority to create an open and inviting space for their team members, it’s going to be difficult to create an open environment where everyone feels comfortable expressing themselves.

3 Steps to Create an Environment for Effective Communication

Your first step in creating an environment for effective communication is to audit your current team communication. This will help you identify your communication strengths and weaknesses and determine what you need to work on. - Identify the communication habits that work on your team - Start by looking at the communication habits that are working on your team. What are the communication styles your team members are using that are working? What communication styles are you using that are working? - Examine the communication habits that don’t work on your team - Then, look at the communication habits that are causing problems. What communication styles are your team members using that aren’t working? What communication styles are you using that aren’t working? - Create a communication plan - Once you’ve identified communication strengths and weaknesses, you can create a communication plan. This will be a guide to help you correct communication issues and establish new, healthy habits.

2 Steps to Help Team Members Feel Safe Communicating

The first step in creating an environment for open and honest communication is making sure everyone feels safe communicating. This means eliminating any communication barriers, such as judgment and fear, that are preventing your team members from speaking freely and honestly.

Listen actively – Active listening is a simple, but effective, way to make sure everyone feels safe expressing themselves. Active listening means focusing solely on the speaker. It means waiting until the person has finished speaking before you respond or ask questions.

Make it clear that all thoughts and opinions are welcome – Another important step is making it clear that all thoughts and opinions are welcome. This can help eliminate the judgment that might be present on your team.

Ask questions – Asking questions is an effective way to make sure everyone feels heard. When you ask questions, you give others a chance to share their thoughts and feelings. You also show that you care about what they have to say.

1 Step to Help Employees Feel Safe Receiving Feedback

If you want your team members to feel safe and comfortable receiving feedback, you need to make sure you’re providing a safe environment for it as well. This means being mindful of your word choice, being positive and constructive with your feedback, and making sure it’s delivered in a safe environment.

Make sure your feedback is positive – Positive, constructive feedback is the key to making sure your feedback is received well. Make sure your feedback is focused on what the person did well and what could be improved.

Make sure your feedback is timely – Timeliness is key when it comes to feedback. It’s best to provide feedback as soon as possible, while the situation is still fresh in everyone’s mind.

Provide feedback in a safe environment – Make sure you provide feedback in a safe environment. This means delivering feedback in a private setting and not in front of other team members.


Effective communication is the cornerstone of any healthy relationship. When two people can openly and honestly share their thoughts and feelings with one another, great things can happen. This is true whether you're in a romantic relationship, a friendship, or in an organisation. Communication is a skill that can be learned and improved with practice. With these tools, you can create an environment where communication flows freely.