Workshops/Soft Skills Development Series

Soft Skills Development Series

London School of Emerging Technology > LSET Workshops > Soft Skills Development Series

Topics Covered

Soft Skills at workplace, Team Building, Personality Development, Effective Communication, Problem-Solving, Influencing and Persuading, Presentation Skills and Public Speaking etc.

Negotiation Skills


Conflict Management

Soft Skills Development Series Topics

Do you have the right skills to succeed in your role? Many new grads and even experienced employees struggle with soft skills, or those that are not technical but still important for success. Developing soft skills can be challenging, so we’ve created a series of workshops to help you. This Soft Skills Development series will help you develop your personal and professional growth. These workshops are a sneak peek of content coming soon as part of our upcoming Learning Path. Keep reading to learn more about how you can develop outside-the-box thinking, collaboration, communication, critical thinking, and more...

Past Workshops


Conflict Management Workshop To Help You Deal With Difficult People

Today’s workforce is more connected and collaborative than ever. And while this can lead to increased productivity, it also increases the risk of conflict in the workplace. Conflict in the workplace can manifest itself in many ways, from addressing communication challenges to resolving conflicts that may arise from time to conflict or different working styles. This workshop will give you the tools you need to recognize when conflict is brewing, understand its sources, and develop strategies for dealing with it productively. Discover how you can resolve conflicts at work constructively and proactively – before they become a problem.

  • Conflict management requires effective communication
  • Learn how to defuse conflict situations
  • Learn how to manage difficult conversations
  • Understand the different approaches to managing conflict
  • Learn how to identify the early signs of conflict
  • Can help reduce stress and improve communication
  • Date: July 11th, 2023
  • Time: 07:30 PM to 08:30 PM


To Make Better Decisions - A Decision-Making Workshop

Are you an effective problem-solver? Do you trust your gut instinct in making decisions? Are you skilled at recognising red flags and dodging danger? To excel at decision-making, we need to have a strong sense of self. That means not just being confident about our skills but also knowing what’s important to us and what we stand for. Without this insight, we’re more likely to fall back on habit or get caught up in worrying about what other people think. To make sound decisions and achieve success in life, we should develop our thinking skills by using strategies that involve careful analysis and clear thinking. Below are some techniques you can use to boost your critical-thinking abilities so you can make better decisions in life.

  • Helps you explore the world of work and different careers
  • Understands how your work relates to your life
  • Helps you make informed decisions about your future
  • Helps you identify your values, interests and skills
  • Reduced stress and anxiety
  • Improved sleep quality
  • Date: June 27th, 2023
  • Time: 07:30 PM to 08:30 PM


How to Negotiate Effectively so You Can Achieve the Best Outcome for You

Negotiation is a part of life. It’s how we get what we want in life. It’s also how we avoid situations that may put us at a disadvantage. Negotiations skills can help you achieve more in any situation, and with the right tools, you can become much more successful. However, it takes practice and concerted effort to become skilled in this area. There are some who have been blessed with natural instincts when it comes to negotiating, but for most people it takes practice to master these skills. Understanding where your current skill set stands and developing a plan of action to improve it is the first step towards success. This workshop will provide you with negotiation tips and tricks that you can use both personally and professionally, so let’s get started!

  • Improving problem-solving skills
  • Learning how to manage conflict
  • Becoming more confident in one's ability to negotiate
  • Strengthen your own negotiation skills
  • Learning how to effectively communicate with others
  • Learn how to negotiate in various scenarios
  • Date: February 08th, 2023
  • Time: 07:30 PM to 08:30 PM


My Public Speaking and Presentation Skills Workshop: Tips, Tricks and Strategies to Deliver an Exceptional Speech

Are your team members struggling to make their ideas heard in meetings or pitches? Do they struggle to communicate clearly and specifically? Do they freeze when put on the spot or walk away from conversations feeling like they didn’t get their point across? Have you ever found yourself in a similar situation? As a manager, you know that communication is key for any team member to succeed. You want them to feel confident speaking up and making their voice heard. But how do you coach someone with these skills when you are working with them on something unrelated? That’s why we’re introducing a new type of workshop: Public speaking and presentation skills. They are not directly related to job performance but can have a huge impact on it (and all other areas of life).

  • Helps you to develop confidence in front of an audience
  • Helps you to better understand body language and use it to your advantage
  • Helps you to understand the importance of eye contact, vocal variety, and other speaking techniques
  • Helps you to better understand and articulate your ideas
  • Learn how to handle questions and manage nervousness
  • Date: February 01st, 2023
  • Time: 07:30 PM to 08:30 PM


Influencing and Persuading Your Audience: Techniques to Boost the Effectiveness of Your Marketing Campaign

What is the best way to influence and persuade someone? How can we get people to say “Yes” more often? These are essential questions for anyone who wants to be effective in their work and personal life. This workshop takes place from 11:00 AM – 12:00 PM on Sunday, October 30th. Participants will explore different influencing and persuading strategies and tactics using hands-on activities and real-world examples. In this interactive workshop, you will learn how to identify the best strategy for any situation, how to meet people where they are, how to build trust with your audience, how to use stories as a persuasion tool, and much more. This is not just another boring theory session — participants will leave armed with practical tools they can use immediately.

  • Understand the psychology of persuasion
  • Develop strong influencing and negotiating skills
  • Understand what motivates people
  • Learn how to influence and persuade others
  • Learn how to influence and persuade others
  • Learn how to negotiate and manage conflict
  • Date: January 25th, 2023
  • Time: 07:30 PM to 08:30 PM


Brainstorm Your Way To A Solution! How To Become More Creative In Your Problem-Solving Strategies

Problem solving is a fundamental skill used in many jobs and every day life. As a result, organisations are offering problem-solving workshops that teach this important competency. These workshops unpack the various problem-solving techniques and give learners practice using them. A problem-solving workshop is usually a one or two day course that provides participants with the tools they need to identify problems, analyze their root causes, generate solutions, and test those solutions to see if they solve the original problem. These workshops are not just about learning new skills, but also about gaining confidence to tackle future problems as they arise. Read on to learn more about how you can implement a problem-solving workshop in your organisation.

  • Will help you practice problem solving in a safe environment
  • Will help you understand the problem-solving process
  • Will help you learn new problem-solving techniques
  • Will help you identify your problem-solving style
  • Learn how to work on a team to solve problems
  • Get feedback on your problem-solving skills
  • Date: December 07th, 2022
  • Time: 07:30 PM to 08:30 PM


A Beginners Guide to Effective Communication Strategies

The workplace is changing. Collaboration is becoming a norm and the ability to work in a team is more important than ever before. In this dynamic environment, communication skills are an essential criteria for success.
Working effectively as a team requires constant communication among team members. Effective communication in the workplace may seem like a simple task, but it’s not always that easy to do so especially when you’re working with people from different backgrounds and cultures. That’s why it’s important to understand what effective communication means and how it can help you succeed at work. This article will introduce you to the concept of effective communication, its benefits and common pitfalls, as well as tips on how you can improve your own communication skills at work.

  • Learn how to handle difficult conversations
  • Learn how to communicate effectively in various situations
  • Understand the importance of active listening
  • Develop skills in assertiveness and public speaking
  • Improve your ability to handle difficult conversations
  • Learn how to communicate effectively
  • Date: November 30th, 2022
  • Time: 07:30 PM to 08:30 PM


Learn How to Develop Your Personality and Become a More Flourishing Individual

Today’s world can be an unforgiving place for those who are not prepared to face the challenges it throws at them. Students spend a majority of their time studying and preparing for exams, with little emphasis on developing skills that will help them in their future endeavors. This workshop is designed to equip young adults with useful tools and techniques that aims to increase personal effectiveness; allowing one to deal more effectively with stressors, improve communication, and manage time more efficiently. This workshop aims to give participants an insight into various aspects of personality development. It will also serve as a kick-start for participants who wish to make improvements in this area.

  • Developing greater self-awareness
  • Identifying your strengths and weaknesses
  • Improving your communication and interpersonal skills
  • Setting and achieving personal and professional goals
  • Building your confidence
  • Date: November 23rd, 2022
  • Time: 07:30 PM to 08:30 PM


What is Team Building And How It Can Benefit Your Business

You know that team-building activities are important, but figuring out how to implement them in your work life can be challenging. What is the best way to conduct team-building activities when you have a busy work schedule? Perhaps you have limited resources and cannot take your employees outside the office. Maybe you do not have time to book an expensive hotel meeting room for an extended period of time. How can you make sure that everyone gets out of this experience with new friends and skills learned? We all understand the importance of teamwork in the workplace, but there are plenty of people who don’t have co-workers they trust or even like very much. That’s why team-building workshops are so great! They combine learning and social activities in a contained environment where everyone feels safe being themselves while also feeling challenged. It’s perfect!

  • Communication: The ability to communicate effectively with co-workers, clients, and customers is crucial in the workplace.
  • Teamwork: Being able to work well with others is an important soft skill in any workplace.
  • Problem-solving: The ability to identify and solve problems is a valuable soft skill in any career.
  • Time management: The ability to manage time and prioritize tasks is an important soft skill in the workplace.
  • Interpersonal skills: The ability to interact with others in a positive way is an important soft skill in any career.
  • Date: November 16th, 2022
  • Time: 07:30 PM to 08:30 PM

Soft Skills in the Workplace

What Soft Skills Do Employers Really Look For In Potential Employees?

Today’s workforce is more competitive than ever before. With the rise of digital technologies and on-demand platforms, job seekers have more opportunities than ever to find work. However, with so many applicants from various backgrounds, companies are more selective than ever when hiring new employees. Todays employers value ‘soft skills’ more than technical abilities when making hiring decisions. In this session you will learn about the importance of soft skills in the workplace, different types of soft skills and their impact on your career, why employers value them so much, how to develop your own soft skills, and examples of common soft skills used in the workplace. You will also leave with resources to continue developing your own soft skills after this session!

  • Communication: Learn how to communicate effectively with co-workers, clients, and customers
  • Teamwork: Learn how to work well with other members of your team
  • Problem-solving: Learn how to identify and solve problems
  • Time management: Learn how to manage time and prioritise tasks
  • Interpersonal skills: Learn how to interact with others in a positive way
  • Date: November 09th, 2022
  • Time: 07:30 PM to 08:30 PM